Cancellation Policy

Please read to ensure the best possible experience.

Prior to purchasing, I understand and agree to the following:

  1. RESERVATION TERMS & CONDITIONS:
    • All purchases are non-refundable. Please verify your reservation selections are correct prior to checking out.
    • If you cannot make it to your reservation, please call us in advance of your booking in order to reschedule, otherwise we cannot reschedule if you don’t show up.
    • Proof of purchase, valid ID, and Credit Card used for booking must be presented upon check-in. 
    • Please note a 3rd-Party Credit Card Fee (3.5%) is part of your total price.

  1. ACTIVITY REQUIREMENTS:
    • All Adrenaline Pass and Karting participants must have an active Annual Membership prior to participating.
    • All participants are required to have a signed participant waiver on file. Please visit https://gofullthrottle.com/safety. 
    • All reservation participants must meet all age and height requirements. Refunds will not be provided for those who don't meet the requirements.

      Karting (where available):
      Pro Karts: 14 years of age and older and at least 55″ tall, max 325 lbs.
      Junior Karts: 7 years of age and older and at least 48” tall.
      Mini Karts: 3 to 6 years of age and at least 36" tall, max 112 lbs.

      Axe Throwing (where available):
      Minimum age is 12 years old.

      Rage Room (where available):
      Guests must be 16 years or older to participate, 16–17-year-olds must be accompanied by a responsible party aged 21+ in the rage room who is also participating in the activity.

      Virtual Reality (where available):
      48" minimum height (Hologate VR - Novi & Sterling Heights)
      50" minimum height (Omni VR - Cincinnati & Florence)

      Paintless Paintball (Cincinnati Only):
      Participants must be ages 10+. 

        Gellyball (Cincinnati Only):
        Participants must be ages 5+

        Racing Sims (where available):
        While there is no age requirement, drivers must be at least 55" tall to safely operate the sim.

        NOTE: Guests under the age of 14 must be  accompanied by a responsible adult aged 21+ at all times. 

  1. BEFORE YOU ARRIVE
    • Please arrive 30-minutes prior to your reservation start time to ensure the best experience. Check-in can take up to 30 minutes during peak times.
    • Please dress comfortably based on outside temperatures, including closed-toe shoes!
    • No outside food or drinks are permitted. We offer food and drink options at our facility. 
    • Intoxicated patrons are strictly prohibited. Alcoholic beverages should not be consumed prior to participating in karting or rage room sessions.
       
  2. UPON ARRIVAL
    • All guests must register or check-in, including minors. 
    • RETURNING customers should select “Check in with an existing account”
    • NEW customers should select “Create a new account”
    • Proceed to counter with proof of purchase, valid ID, and Credit Card used for booking. All participants under reservation need to be present.

  3. CODE OF CODUCT